2nd Generation SaaS means Software AND Services

08
07 2010

A recent article in Infoworld reporting on a Gartner SOA and Application Development event suggested that SaaS “will have a role in the future of IT, but not the dominant future that was first thought.”

There’s more to it than that and it requires a clear understanding of what SaaS actually means. No, SaaS isn’t the answer to all problems. The ‘right’ SaaS is actually one that combines SaaS values with adapted, value-added software. In other words, what is coming to be known as  ‘2nd Generation SaaS.’

How have these …

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The True TCO of an ITSM solution

18
06 2010

Today’s overriding business environment is one of ‘do more, with less’. And that means when it comes to IT Service Management and IT Asset Management costs everyone wants a clearer picture of their future commitments.

A leaner, meaner mentality is today’s driver and this is why enterprise organizations are starting to seek out new 2nd generation codeless SaaS solutions in their quest to bring down Total Cost of Ownership and to ensure that costs remain firmly under control.

For most, the new IT mantra is: Do it efficiently, do it …

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SaaS: Service in the Cloud

12
04 2010

By 2017, analyst organization IDC predicts that 45 percent of all IT applications will be in the “cloud” or delivered via Software as a Service (SaaS). This is nothing less than a wholesale change in the way computing is delivered to the customer: from computing as a product to computing as a service.

SaaS has now become a tangible reality for enterprises. With SaaS providers such as Salesforce.com, heading for $2 billion in revenues, it is acceptable for organizations to consider SaaS as a realistic alternative to on-premise software.

One of the …

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Five SAM best practices recommended by Staff&Line

09
03 2010

Leveraging our expertise, we have outlined five best practices for implementing a genuine software management policy that is pragmatic, progressive and effective.

1. Establish the organization’s software policy

The software policy establishes the organization’s software objectives. It expresses the organization’s strategic, technical and budgetary choices. It must therefore involve the management of the organization as a whole. The IT department must monitor its implementation. An essential element of the software policy is the software library, the list of software that is authorized within the organization and its allocation per population of users, …

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