Come on down to the HDI Conference & Expo in Las Vegas between March 29 – April 1 2011 and see EasyVista kick off proceedings on day one by sponsoring the HDI Breakfast Roundtable.  HDI runs six roundtables throughout the U.S. each year, and this one, which is sponsored by EasyVista Inc, will be held on March 29 from 8.00am in room Venetian G at The Palazzo at the Venetian.

Jamal Labed, COO and Valerie Brodie, SVP Marketing for EasyVista Inc. will deliver an introductory presentation, followed by a …

The Next Big Things: ITSM and Tablet Computing

What role could iPads and Tablet Computing play in ITSM at your organisation?

With iPads, iPods and iPhones rarely out of the news and ‘tab computing’ the next big thing (after the most recent bigger thing, Cloud Computing!), I was struck by the relevance of  a blog post by the Enterprise Mobility Foundation (EMF) discussing what these new solutions all might mean for business, and particularly their impact on ITSM.

The original EMF piece itself is based on a useful piece by Infogain …

Today’s ITSM winners are codeless, provide next generation SaaS,  deliver 50 percent reduction in TCO over three years, and offer agility, maintainability and dependability

In the week that the latest offering from Apple, iPhone Generation 4, sees light of day only a few days after sales of the iPad touchscreen tablet reached two million in the last 60 days, it got me thinking of how our perceptions have changed about usability, even ‘coolability.’

Portability is a given, and now we want touchability, and, given that the …