Consumer technologies, specifically the sleek user-friendly devices conjured by Apple and Google, have done what those of us weaned on green screens thought impossible – they have made technology desirable, but more importantly they have raised the profile of service management and in particular the need for robust asset and configuration management and the CMDB has moved even higher up the agenda.

With sales of smartphones up 72 percent in 2010 and mobile devices ringing cash registers to the tune of $1.6 billion last year according to analyst Gartner, consumer …

Recently we looked at the implications and issues that many IT departments face when a new CIO comes onboard and offered useful tips on how to manage and adjust to this. Now you have the tools to deal with such significant business change let’s take it one step further – how would you like to learn how to speak the language of your CIO and discover how talking the talk can actually help your IT department to successfully walk the walk.

At EasyVista we have always maintained that a positive and …

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At EasyVista we never do things by halves and we are proud of the fact that we always throw ourselves straight into the mix! From day one we got the ball rolling at the recent HDI Conference & Expo in Las Vegas by hosting a premier Breakfast Roundtable in conjunction with HDI. Jamal Labed COO and Valerie Brodie, SVP Marketing attended on behalf of EasyVista and really set the tone by delivering a thought-provoking introductory presentation around the opportunities and …

With IT departments under increasing pressure to deliver a complete service to businesses – one that both maximises staff efficiency and lowers total cost of ownership – EasyVista decided that it was crucial to offer customers a solution to this problem.

This week, we announced that we’ve integrated EasyVista with LogMeIn Rescue, a web-based remote support application that will enable our customers to collaborate in real-time with end users, whilst streamlining support and incident management operations.

EasyVista’s codeless SaaS ITSM combined with LogMeIn Rescue’s remote support capabilities means that …

Come on down to the HDI Conference & Expo in Las Vegas between March 29 – April 1 2011 and see EasyVista kick off proceedings on day one by sponsoring the HDI Breakfast Roundtable.  HDI runs six roundtables throughout the U.S. each year, and this one, which is sponsored by EasyVista Inc, will be held on March 29 from 8.00am in room Venetian G at The Palazzo at the Venetian.

Jamal Labed, COO and Valerie Brodie, SVP Marketing for EasyVista Inc. will deliver an introductory presentation, followed by a …